000 00293nam a2200109Ia 4500
008 190516s9999 xx 000 0 und d
100 _aGOULD RENNIE
245 0 _aCREATING THE STRATEGY : WINNING AND KEEPING CUSTOEMRS IN B2B MARKET
260 _c2012
_bKOGEN PAGE
300 _a238
942 _cBK
999 _c17804
_d17804