000 00248nam a2200109Ia 4500
008 190516s9999 xx 000 0 und d
100 _aGUPTA SL & SURI RK
245 0 _aMARKETING OF SERVICES
260 _c2011
_bI B H
300 _a524
942 _cBK
999 _c17999
_d17999